Part of being a successful person, that other people want to be
around, is in them being able to obtain something of value from you. If
you have nothing the other person values then there is no reason for
them to approach you or to stay around you once they are in your
presence. Now, in a strictly business sense, this value would be gained
by purchasing something that you have that they want.
When making a
sale there are several things that help determine if it is a good deal
or not. Value is one of them. In order to make a profit you have to
charge the customer a fair rate for the product. But more importantly in
order for them to feel good about the sale, you have to provide them
more in use value than you take from them in cash value. What does this
mean?
For a good number of years I have played a collectible card
game called Magic the Gathering. You can buy a starter deck of 60 Magic
cards for around ten dollars, with each card costing you around 17
cents. That seems like a pretty good deal. But when all is said and done
you are probably not going to get a good feel for the game with only
those cards. You won't have enough to make a second deck and play
against some friends. You will probably get bored with the starter deck
after a few plays and it will just sit somewhere collecting dust. You
might get a couple of hours of enjoyment out of the starter deck and
then be done with it. A person selling you a single starter deck at ten
dollars is giving you good cash value but poor use value.
Now on
other hand, let's say, the salesperson talks you into buying a booster
box of 540 magic cards for 100 dollars. Each card now is costing you
around 18 and a half cents. Not a big difference but at first it still
seems like you might be getting less value out of the deal. However,
with this many cards you will have the ability to make several different
decks, so you can invite some friends over to play. Also you will have
enough cards left over to trade some cards out for others when new ideas
come to you. You can also find other people that have Magic cards and
trade some of the cards you are not using for cards that they do not
need. With the booster box of cards you have way more options. It will
quite likely take you more time to open the cards, sort them, figure out
what you got, come up with several deck ideas and build a single deck
than the total amount of time you would have spent playing with the
single starter deck. You could possibly get hundreds of hours of
enjoyment out of this $100 investment.
Let's compare. $10 for less
than 5 hours of enjoyment means paying more than $2 per hour for your
entertainment. $100 for more than 200 hours of enjoyment means paying
less then $0.50 per hour of entertainment.
A high use value on a
thing means that what you are actually charging them is very little
compared to the amount that they will use and enjoy that thing. If you
want to be successful in business you must always give a person a higher
use value than the cash value that you charge for the thing.
The
same goes for the non-business parts of life as well. If you want others
to value the time that they spend around you, you must give them more
in use value than you take away from them in time spent with you. People
who make this concept a regular part of their life give increase to all
those around them and others are automatically drawn to them.
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